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Support Ticket

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If you have any questions, issues, or need assistance with your account or courses, please submit a support ticket using the form below. Our dedicated support team is available 24/7 and ready to assist you.

In the Refund Status column you can see the date your refund request was submitted or when it was processed.

Refund requests are submitted immediately to your payment processor or financial institution after Udemy has received and processed your request. It may take 5 to 10 business days or longer to post the funds in your account, depending on your financial institution or location.

In cases where a transaction is not eligible for a refund to your original payment method, the refund will be granted using Learning247 wallet Credit

In the Refund Status column you can see the date your refund request was submitted or when it was processed.

Refund requests are submitted immediately to your Learning247 Wallet after we has received and processed your request. It may take 5 to 10 business days or longer to post the funds in your wallet.

All eligible courses purchased on Learning247 can be refunded within 30 days, provided the request meets the guidelines in our refund policy.
We aim to respond within 24 hours.

Thank you for your patience and for learning with us!